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Questions about the assessment, your blood work, an order, or working with us? Questions about your plan or an order all reach the same team.
We reply within 24 hours.
info@uveraa.comHours
Our care team answers on WhatsApp, 10 AM to 10 PM.
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Tell us a little about what you need and we will get back to you within 24 hours. For anything urgent, use WhatsApp.
FAQ
Quick answers
How long does the assessment take?
It comes in two short parts. The first, before you pay, takes a few minutes; the rest follows once your blood work is arranged. Your answers are saved as you go, so you can stop and carry on later.
How do I get my personalised plan?
Once your blood work and answers are in, a doctor and a nutritionist review them together and release your plan. We tell you on WhatsApp and by email when it is ready to review.
Can I talk to the clinical team?
Yes. Message us on WhatsApp or write to us and say it is a clinical question. A doctor or nutritionist will answer.
What if I have dietary restrictions or allergies?
The questionnaire asks about your diet, medicines and allergies, and your plan is built around them. Tell the team if anything changes.
How do I follow my progress?
Your dashboard opens once your plan is released. It tracks your kit, your daily sachets and your results, and your clinical team checks in each month.
Is my health data safe?
Your reports and markers are visible only to you and your clinical team, and are never shared without your consent. Our privacy policy has the detail.
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